You can connect Claude to Albacross and ask it about the companies visiting your website. For example: "Which companies from Germany looked at our pricing page this week?" or "What has Acme done on our site in the last 30 days?"
AI clients are in beta and available on request. Ask your account manager or Albacross support to turn them on for your workspace.
Connect Claude
You need a Claude plan that can add custom connectors.
1. In Claude, go to Customize > Connectors (claude.ai/customize/connectors), click Add and then Add custom connector.
2. Enter Albacross as the name and https://mcp.albacross.com/mcp as the URL, then click Continue.
3. Claude picks the sign-in settings itself and marks them Detected: Sign in now under Authentication and Use Claude's published identity under OAuth client. Leave them as they are and click Add.
4. Click Connect.
5. Sign in to Albacross, the same way you sign in to the app.
6. Pick the workspace Claude should read. One connection reads one workspace.
7. Tick the CRM box if you want Claude to see CRM data, and the contacts box if you want it to see the people at a company (see below). Then click Allow.
Only click Allow if you started connecting in Claude yourself. If someone sent you the link, click Cancel.
If none of your workspaces can be picked, AI clients aren't turned on for them, or your role can't see companies.
8. Back in Claude, check Tool permissions on the Albacross connector. If Read-only tools says Blocked, Claude can't use Albacross. Pick Always allow, or Needs approval if you want Claude to ask you before each request.
Claude Team and Enterprise
An Owner of your Claude organization can add the connector once for everyone. Go to Admin settings > Connectors (claude.ai/admin-settings/connectors), click Add, then Custom and Web, and fill in the same name and URL. Each member then clicks Connect on it under Customize > Connectors and signs in to Albacross with their own login.
CRM data
The box says "Also let claude.ai read data from your connected CRM, including contact and lead names." It's unticked to start with. If you tick it, Claude can see the same CRM information Albacross shows on a company's profile: whether the company is in your connected CRM, and its records with owners, stages and synced fields. That includes the names of contacts and leads in your CRM. Claude can also filter companies by your CRM fields.
This works with HubSpot, Salesforce and Attio. Other CRMs, like Pipedrive, aren't covered yet, so Claude can't tell whether a company is in them.
If there's no box, the page says why:
"CRM data is off for this workspace." An Owner or Admin can allow it in Settings > AI clients.
"Your role can't see CRM data, so AI clients can't either."
To add CRM data to a connection you made without it, disconnect it and connect again.
Contacts
The box says "Also let claude.ai see who works at a company, as far as your workspace allows. Never their emails or phone numbers." It's unticked to start with. If you tick it, Claude can list the people at a company that visited, like the company's Contacts tab: up to 25 at a time, in the same order as the tab, with the people most likely to have a work email first. What Claude sees depends on your workspace's setting:
Roles only: job title, department, and whether there's an email or phone for the person. No names. If your contact data comes from Waterfall, Claude only knows about the emails and phones you've already found this month; for everyone else it can't tell until you reveal them.
With names: also the person's name and LinkedIn profile.
Claude never gets emails or phone numbers, and finding contacts uses no credits. For each person, Claude gives you a link that opens the company's Contacts tab on just them, where you reveal their details as usual. Show everyone there brings back the whole list. If the person can't be found at the company any more, the link shows everyone instead. A workspace can search for contacts 50 times a day from AI clients.
The Contacts tab and AI clients also share a daily contact search limit per workspace. If it's reached, or contact search is unavailable for a while, Claude says contact search isn't available right now and gives you the company's Contacts tab link, where searches you already ran still show. The limit starts again at midnight UTC.
If there's no box, the page says why:
"Contacts are off for this workspace." An Owner or Admin can allow them in Settings > AI clients.
"Your role can't see contacts, so AI clients can't either."
"This workspace has no contact data, so AI clients can't see contacts."
To add contacts to a connection you made without them, disconnect it and connect again.
What Claude can and can't do
Claude can only read. It can't change anything in Albacross. With a connection, Claude can:
List the companies that visited, with the filters and sorting of your company list, including your segments, tags, pages and tracked domains
See which companies are on your website right now
Look at one company's visits over up to the last 90 days: pages, sources, UTM parameters and daily activity
Look at a company's profile: website, location, size, revenue, industry, technologies and your tags
Check a company's records in your connected CRM, only if CRM data is allowed and you ticked it
List the people at a company, without emails or phone numbers, only if contacts are allowed and you ticked them
Claude sees only what your role can see in Albacross. It can't get emails or phone numbers, and it can't switch to another workspace. To use another workspace, connect again and pick it.
Starter prompts
Paste one of these into Claude and change the details to fit your business. Claude picks the filters itself.
Find new companies to reach out to:
"Which companies visited us in the last 7 days that aren't in our CRM yet? Show me the 10 most active." This needs CRM data: allowed for the workspace and ticked when you connected.
"We sell to software companies with 50 to 500 employees in Sweden, Norway and Denmark. Which companies that visited this month fit that?"
"Which companies in our ICP segment visited in the last 14 days?" Use the name of your own segment.
Prepare for a call:
"What has Acme looked at on our website in the last 30 days? Which pages, how often, and where did the visits come from?"
"Who works in marketing at Acme? Give me their links so I can reveal their emails." This needs contacts: allowed for the workspace and ticked when you connected.
Spot buying intent:
"Which companies looked at our pricing page in the last 7 days?" If you set intent levels on your pages in Albacross, you can also ask for companies that viewed high-intent pages.
"Who is on our website right now?" Claude lists companies whose visit started in about the last 30 minutes. Visits reach Albacross a few minutes late.
Narrow the list:
"Show companies in Financial Services from the UK with more than 200 employees that visited in the last 30 days."
"Which companies that use Shopify visited this month? Leave out the ones we tagged Customer."
A few tips:
In the company list, visits and time on site are each company's totals over at least the last month, often longer, whatever period you asked about. To rank companies by what they did in a period, ask Claude to check the recent activity of a shortlist, like the top 10 or 20. Checking every company in a long list takes many requests.
The same company can appear more than once, once for each country its visits came from.
Claude can't show emails or phone numbers, or change anything in Albacross.
For Owners and Admins: Settings > AI clients
Owners and Admins can change these settings for the workspace. The page is under Settings > AI clients once AI clients are turned on for your workspace.
Allow AI clients is on by default. When you switch it off, every connection to the workspace stops working from its next request. When you switch it back on, those connections work again.
Allow CRM data is off by default, and can only be changed while AI clients are on. Even when it's on, each user still decides whether to tick CRM when they connect.
Contacts is Off by default. Pick Roles only or With names (see Contacts above). It can only be changed while AI clients are on, and each user still decides whether to tick contacts when they connect.
Switching Allow CRM data off removes CRM data from every connection from its next request. Switching it back on gives CRM data back to the users who ticked it. Users who connected without it have to disconnect and connect again. Contacts works the same way: a change applies from each connection's next request, and users who connected while it was Off have to connect again.
Claude can keep its list of tools from before a change. If it then asks for CRM data, it gets a message that CRM data isn't available to this connection.
Connections in this workspace lists every AI client connected to the workspace: who connected it, the client, what it can read, and when it was connected and last used. Disconnect ends one connection after you confirm, and that user has to connect again before the client can read the workspace. Someone who has left the workspace shows as "Former member".
See and disconnect your AI clients
Go to Settings > Personal Security > Connected AI clients. You see each connection you made:
Client: the AI client, for example Claude
Workspace: the workspace it reads
Can read: Companies, and CRM and Contacts if you allowed them. Anything not available right now has the reason in brackets, for example "CRM (off for this workspace)".
Connected on and Last used. Connections made before these columns existed show "Unknown".
Disconnect ends one connection after you confirm, and Disconnect all ends all of them. Claude then asks you to connect again before it can read anything.
Removing the connector in Claude does not end the connection in Albacross. Disconnect it here too.
A connection also ends when you change or reset your Albacross password, when it isn't used for 30 days, or 90 days after you made it. Claude then asks you to connect again. Logging out of Albacross doesn't end it.
Limits
Each user can make up to 60 requests a minute and 1,000 a day, across all their connections. One question can take Claude several requests. When you reach a limit, Claude tells you how long to wait.